Overview
At IRONCHEFUSATV, we value our customers and strive to ensure your satisfaction. In the event that you need to request a refund, please review our policy outlined below to understand our practices and procedures.
Eligibility for Refund
Refunds are eligible under the following circumstances:
- Product defects or discrepancies in description.
- Items damaged during transit.
- Failure to deliver the product within the promised timeframe.
Procedure for Refund
To initiate a refund, kindly follow these steps:
- Contact our customer support at [email protected] with your order details.
- Provide photographic evidence of any defects or damages.
- Allow our team 3-5 business days to process the refund request.
Conditions
Keep in mind the following conditions regarding refunds:
- Refunds will be credited back to the original payment method.
- Shipping costs are non-refundable unless the item was damaged or defective.
- Items must be returned in their original packaging.
Contact Us
For further assistance, please don't hesitate to contact us at:
Email: [email protected]
Phone: (555) 123-4567